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The most
advanced Corrective and Preventive Action software
available.
Features:
- Structured Workflow
-Workflow automation that improves the handling of unique
processes and optimizes user productivity.
- Automated Email Notifications
- Notify Suppliers, Customers and Managers of new defects or responses to
defects.
- File
Attachments - Allows Inspectors to attach documents/pictures
to Action Request.
- Task Reminders
- Parties are notified if they are late in responding to an item.
- Action Status
Inbox
- Managers, Suppliers, and Customers always know the status of Defects
they are responsible for.
- 100% Web Based
- Allows for real time collaboration with Suppliers and
Customers. Can be accessed from any computer with an
internet connection.
- Standard/Ad Hoc Reports
- Comes with standard reports plus ad hoc reporting
capabilities
- Supplier Access
- Supplier have real time access to defect information pertaining
to them.
- Customer Access
- Customers have the ability to go in and log defects and review
the status of submitted defects.
Benefits:
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Meets ISO 9001 requirements
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Consolidates organizational quality control needs.
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Improves supplier relationships by moving to a standard enterprise
quality management process
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Employees become more effective and productive because they can
focus on their core responsibilities and let the automated
workflow application handle the repetitive quality tasks
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Real Time notification and reporting to suppliers, customers, and
quality managers result in a more rapid turnaround for replacing
or correcting defective material.
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Improved management visibility by creating a consolidated defect
tracking application for plants, suppliers, and customers.
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Reduce plant operating cost by minimizing material defect scraps.
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Eliminate dropped Action Request.
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Employee and Supplier accountability.
Questions to ask yourself when determining if you need an Action Request system.
- How much time are our
employees wasting each month trying to manage a manual product defect process?
- Is our current process
for managing and tracking defects cumbersome?
- Is our current process
for getting defects resolved from suppliers painful?
- How many supplier
defects are pending a response from the supplier?
- How many defects never
get resolved because someone dropped the ball and never followed up on it?
- What plants are having
finished material defects because of mistakes in the assembly process?
- What suppliers have had
the most defects issues over the last 6 months?
- What supplier defects
are not getting picked up until the finished material inspection?
- How many reoccurring
defects do we have that we thought were fixed 6 months ago?
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